I was on a family trip, and unfortunately, the experience was less than ideal. The hotel initially did not have our booked rooms available, leaving us waiting in the lobby for hours. When we finally got our rooms, they were not cleaned properly from the previous guests. To make matters worse, one of the beds had screws that fell onto my mother, which was concerning. The promised compensation never came through, and the overall communication with the management was frustrating.

The room offered a view of Burj Khalifa that most definitely brought a sparkle to our eyes. A nice balcony facilitated short breaks in between adventures.

The check-in felt like a chaotic race with other guests filling the lobby. Five nightclubs inside resulted in a constant traffic jam, making it tough to navigate the lobby. The breakfast was less than stellar, requiring orders instead of buffet-style self-service, leading to long waits for basic items. the pool area could use a good clean-up. the sunbeds were dirty, which was not ideal for lounging around.

The clean and modern space made for a pleasant stay, complemented by a great swimming pool with a fantastic view of downtown by night. the check-in experience felt disorganized, and there were issues with room availability that caused unnecessary delays. While the location is decent, the surroundings can be noisy at night due to nearby nightclubs, disrupting rest.

the room was nice but a lil cramped, awesome view from nearby places and the barrista in the morning was super cool and made great breakfast options. the location is also pretty sweet for exploring downtown! also, the pool area is pretty chill, with great spots to cool down.

spectacular, spectacular, spectacular

The new hotel is spotlessly clean and includes a nice swimming pool on the 6th floor right next to the popular Cavo restaurant. Its walking distance to attractions like Dubai Mall makes it a fantastic base for adventure. We loved chilling by the rooftop pool with the amazing views of downtown at night!

can recommend 😊🌟

Room was decent with a flat-screen TV. Staff were a bit rude, not professional.

50 50 experience

The room had a nice view of the city, which added to the overall atmosphere of my stay. The staff were generally polite and tried their best to accommodate requests whenever possible. The spa facilities provided a good way to unwind after a long day of exploring.

Check-in process felt unorganized and could use improvement.

The hotel offered great accessibility features, with lifts available throughout the facility. The proximity to the Burj Khalifa enhanced our stay, making it easy to experience the stunning New Year’s Eve fireworks from our room.

We experienced a delay during check-in which was a bit frustrating.

will choose the place for future trips

The room had a nice balcony and was pretty decent. Loved the infinity pool and the spa facilities like sauna and facial treatments. Very accessible with lifts everywhere. The location is great, just a short cab ride to Dubai Mall. Staff were chill and overall a good vibe for a group stay.